With TeamViewer’s Pilot product, problem solving becomes simple- increase productivity, reduce cost, solve problems faster, through a secure remote connections- what more do you need!?
Using a collaborative video experience, TeamViewer Pilot enables its users to solve a variety of different problems using live annotation. Experts can simply establish connections with on-site technicians using the TeamViewer Pilot app. While seeing what the on-site technician sees, the expert can assist in troubleshooting the issue. Both can set markers on real-world objects to illustrate how to solve the issue. There’s no need to be present to solve the problem. Instead, experts can guide others through manual processes with ease from the comfort of their own home or even an international office.
There are a variety of different use cases for TeamViewer Pilot such as Field Service, Maintenance and repair, and even training! In a digital world full of innovative technology, augmented reality is becoming top-of-mind. What problems could be solve with this innovation? What solutions could be discover? It doesn’t matter what field you’re in, remote augmented reality can help businesses achieve a higher level of support and collaboration. With TeamViewer Pilot, the opportunities are endless! Check out this video to see how simple using Pilot can be! https://www.teamviewer.com/en-us/solutions/augmented-reality-remote-support/
TeamViewer Pilot’s Key Product Features:
- Remote Camera Sharing: Enable your on-site employees or clients to share their smartphone’s camera view, so you can see the problem and help the person on-site address it.
- HD VoIP: Speak to the service technician or client on the other side of the screen, giving them detailed instructions on how to fix the issue at hand.
- Highlighting on 3D objects: Help the on-site employee or customer fix the issue by drawing and highlighting on the screen onto real-world objects.
- Freeze Image: Pause the video stream to get a clear still image to highlight and discuss technical details, as well as work hands-free